Shipping
General:
- Orders will be shipped out in batches
- You will receive an email once orders has been shipped with tracking number, and if there are any delays, I will update on my socials (twt + ig story).
Singapore:
- Will take approximately 1-2 business days to reach
International:
- Can take 2-4 (max) weeks after being shipped.
- Orders will be shipped out between 3-5 days from placing the orders
- Shipping cost has been determined with prices of Singapore’s local couriers. I choose only tracked services for package safety, and among those the most cost-effective, yet trustworthy option.
- In the event that shipping to your country is completely unavailable due to courier reasons, I will instantly notify you provide a full refund.*
*MEONGMART currently does not ship to the Caribbean, Central America, and South America as of now (UPDATED 2/4/23)
Packaging
- Prints and stickers will be shipped in a either plastic sleeves or envelopes, both with a cardboard backing and front, to avoid damage.
- If any items are damaged please notify me, so we can see how we can resolve it.
Refund Policy
All purchases made cannot be returned or exchanged. I will also not be able to provide a refund for an incorrect purchase or a lost package. However, you may get a refund for your order under the following circumstances:
- The item you received was badly damaged to an unusable degree (photo proof will be required).
- You received the wrong item.
- I am unable to find a local courier to send to your location.
Should you find yourself in the above situations, please email me at [email protected], or DM me on twitter or instagram.
As stated above, If no couriers cannot reach your country of address, I will reach out to you via email myself to notify you and to provide a refund.